PRIVACY POLICY
Effective Date: July 1 , 2025

Quick Drip IV Lounge ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.quickdripusa.com, use our services, or engage with our mobile app or clinic locations.

1. Information We Collect

We collect the following categories of information:

A. Personal Information

  • Name, date of birth, gender

  • Email address, phone number

  • Shipping/billing address

  • Emergency contact info

  • Health history, medications, allergies

B. Health and Medical Information (PHI)

  • DNA testing results (if applicable)

  • Lab work, treatment plans, IV protocols

  • Notes from clinicians and consultations

Protected under the Health Insurance Portability and Accountability Act (HIPAA)

C. Payment Information

  • Credit/debit card details (processed via a secure third-party gateway)

  • Billing history

D. App & Website Usage

  • Device and browser info

  • IP address

  • Cookies and analytics data

  • Clickstream behavior

2. How We Use Your Information

We may use your information to:

  • Provide and personalize wellness services

  • Schedule and manage appointments

  • Recommend protocols based on your DNA/lab work

  • Improve app or website functionality

  • Send appointment reminders, promotions, and updates

  • Process payments and issue invoices

  • Comply with HIPAA and other legal obligations

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with:

  • Medical personnel for treatment purposes

  • Vendors and service providers (e.g., labs, payment processors)

  • Affiliated clinics or licensed locations under our supervision

  • Regulatory or legal authorities when required by law

All third-party service providers are contractually obligated to protect your information.

4. HIPAA Compliance

Quick Drip IV Lounge is a HIPAA-covered entity. All protected health information (PHI) is stored, transmitted, and managed in compliance with HIPAA security and privacy rules.

5. Cookies & Tracking

We use cookies and tracking technologies to enhance your experience, analyze traffic, and provide personalized offers. You can control cookie preferences in your browser settings.

6. Your Rights

You have the right to:

  • Request access to or a copy of your data

  • Request corrections to your health information

  • Request deletion of non-essential data

  • Withdraw consent to marketing communications

  • File a complaint with the Department of Health & Human Services if you believe your HIPAA rights have been violated

7. Data Security

We implement administrative, physical, and technical safeguards to protect your information. This includes encrypted communications, access restrictions, and secure data storage.

8. Minors

We do not knowingly collect personal information from children under 13 without parental consent. For pediatric services, a parent or guardian must authorize data collection and care.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this policy or wish to exercise your rights, contact us at:

Quick Drip IV Lounge
Email: support@quickdripusa.com
Address: 1062 Irvine Ave, Newport Beach ca 92660